Legal Document

88hf Terms & Conditions

You must read and understand these Terms & Conditions in full before creating an account or using any service on the 88hf platform.

Last Updated: These Terms & Conditions may be changed at any time. Accessing the site after any change has been made will be considered acceptance of the updated terms.
1

General Introduction & Consent

88hf is an online gaming platform that provides players in Bangladesh with a variety of entertainment gaming options including slot games, live casino, cricket betting, and football. These Terms & Conditions ("Terms") apply to the use of the 88hf platform and all services under it.

By accessing this site or using any service, you confirm that you have read, understood, and agreed to abide by these Terms in full. If you do not agree with any part of these Terms, please refrain from using the site.

These Terms operate together with our Privacy Policy and Responsible Gaming Policy. Each policy should be treated as complementary to the others.

1.1 Scope of Services

All services provided through the 88hf platform — including slot games, live dealer games, sports betting, casino table games, fishing games, and other interactive entertainment activities — are governed by these Terms.

1.2 Language

The Bengali version of these Terms shall be considered the primary document. Any translation into another language is for informational purposes only, and in the event of any dispute, the Bengali version shall prevail.

2

Eligibility & Age Requirement

The following eligibility conditions must be met to use 88hf services:

  • You must be 21 years of age or older ("For those aged 21 and above only").
  • You must be a real individual and operate the account in your own name.
  • All information provided at the time of account registration must be accurate, complete, and up to date.
  • You must not be the owner of an account previously permanently closed by 88hf.
  • You must not be ineligible to use this service due to any restriction or legal prohibition.

If evidence is found that an account is being operated by a person under 21 years of age, that account will be closed immediately and the associated funds may be withheld.

3

Account Registration & Security

3.1 Registration Process

To become a member of 88hf, you must create a valid account. Each user may open only one account. Creating more than one account in the same person's name is strictly prohibited.

3.2 Identity Verification (KYC)

88hf reserves the right to carry out an identity verification process (Know Your Customer or KYC) at any time. Before processing a withdrawal request, or in specific circumstances, we may ask for the following:

  • A copy of a national identity card or passport
  • A recent utility bill or bank statement for address verification
  • Proof of ownership of the payment method used

Failure to provide the required information may result in the account being temporarily suspended.

3.3 Password & Security

The security of your account is entirely your responsibility. Never share your login details with any third party. If you suspect unauthorized access, contact [email protected] immediately.

4

Deposit & Withdrawal Policy

4.1 Accepted Payment Methods

88hf supports the following payment methods for the convenience of players in Bangladesh:

  • Mobile Banking: bKash, Nagad, Rocket, Upay
  • Bank Transfer: Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks

4.2 Deposit Limits

The minimum deposit amount is ৳100 (one hundred taka), applicable to all payment methods. Deposits are generally credited to the account instantly.

4.3 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 15 minutes to 2 hours. However, processing may be delayed if KYC verification has not been completed or in cases of unusual activity.

  • Withdrawal requests must be made through the same payment method used for the deposit.
  • Withdrawals may be restricted until any active bonus wagering requirements on the account have been met.
  • 88hf reserves the right to place a hold on withdrawals in cases of suspicious transactions.

4.4 Anti-Money Laundering Policy

88hf is committed to preventing money laundering. If unusual or suspicious financial activity is observed on any account, we reserve the right to notify the relevant authorities and that account will be suspended immediately.

5

Bonuses & Promotional Offers

5.1 Welcome Bonus

88hf offers new members a 150% first-deposit bonus, up to a maximum of ৳5,000. For example:

  • A deposit of ৳1,000 earns a ৳1,500 bonus, bringing the total balance to ৳2,500.
  • Even if you deposit ৳8,000 or more, the bonus is capped at ৳5,000 — making the total balance ৳13,000.

5.2 Wagering Requirements

Wagering requirements must be met before any bonus winnings can be withdrawn. The wagering requirement is 20x (twenty times) the bonus amount only — not the original deposit. Example: for a ৳1,500 bonus, you must place bets totalling ৳1,500 × 20 = ৳30,000.

5.3 General Bonus Rules

  • Each bonus offer has a specific expiry period — the bonus will be cancelled once it expires.
  • Misusing bonus offers or attempting to collect bonuses through multiple accounts is strictly prohibited.
  • 88hf reserves the right to make changes to the bonus programme at any time.
  • If bets placed with bonus funds result in a loss, the bonus balance will reach zero — the original deposit will not be affected.

5.4 VIP & Cashback Programme

88hf has four VIP tiers. The weekly cashback rates are as follows:

  • Bronze: up to 0.2% weekly cashback
  • Silver: up to 0.4% weekly cashback
  • Gold: up to 0.6% weekly cashback
  • Platinum: up to 0.8% weekly cashback

You can advance to a higher VIP tier through continued active participation. VIP cashback is subject to separate terms.

6

Gaming Rules

6.1 Fair Play Guarantee

88hf ensures a fully transparent and fair gaming environment. Our platform uses industry-standard Random Number Generator (RNG) technology, which keeps the outcome of every game completely random and unpredictable.

6.2 Game Providers

Our platform features content from world-class game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt. Each game is governed by the respective provider's own rules.

6.3 Bet Cancellation Policy

If a technical error or system failure makes it impossible to determine the outcome of a bet, 88hf reserves the right to cancel that bet and refund the stake. In such cases, 88hf's decision is final.

6.4 Technical Issues

If a game is interrupted mid-session due to a lost internet connection or a device-related issue, the game state will be determined according to server records. In such situations, please contact the support team for assistance with a stake refund.

7

Prohibited Activities

The following activities are strictly prohibited on the 88hf platform, and if detected, appropriate action will be taken including account closure:

  • Creating multiple accounts or using another person's account
  • Systematic misuse of bonus offers (bonus abuse or bonus harvesting)
  • Using any automated software, bots, or hacking tools
  • Behaving in a rude or offensive manner toward other players or staff
  • Registering an account with false information or obstructing the KYC process
  • Exploiting any flaw or vulnerability in the platform (exploiting bugs)
  • Operating an account with third-party funds or conducting financial transactions on behalf of others
  • Collusion or other fraudulent cooperative activities

If any of the above activities are proven, 88hf reserves the right to forfeit all funds in the associated account.

8

Account Suspension & Closure

8.1 Suspension or Closure by 88hf

88hf reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

  • If any provision of these Terms is violated
  • If required information for identity verification is not provided
  • If fraud or money laundering is suspected on the account
  • On the instruction of a legal or regulatory authority

8.2 Account Closure by the User

Any player may close their account at any time by sending a written request to [email protected]. Any outstanding wagering requirements and verification processes must be completed before the account closure request is processed.

8.3 Self-Exclusion

As part of responsible gaming, players may self-exclude for a specified period. Full details on this are available on our Responsible Gaming page.

9

Privacy & Data Protection

88hf places the highest priority on protecting users' personal information. The platform uses SSL encryption technology to keep all data secure.

Full details of what information we collect, how we use it, and who we share it with are available in our Privacy Policy. This policy is an integral part of these Terms.

9.1 Data Collection & Use

Only the minimum information necessary for account management, identity verification, payment processing, and customer service is collected. Data will only be transferred to third parties when required by legal obligation or when strictly necessary for service delivery.

10

Responsible Gaming

88hf believes that gaming is an entertainment activity and should always remain an enjoyable experience. We place the highest importance on the wellbeing and peace of mind of our players.

For responsible gaming, we provide:

  • The option to set deposit limits
  • Control over wagering limits
  • The option to take a temporary break or self-exclusion
  • Reality check messages

To learn more about these features, visit our Responsible Gaming page. If you feel you are experiencing a gambling addiction, please seek help immediately.

11

Liability Limits

11.1 Platform Liability

88hf always strives to provide uninterrupted service. However, temporary disruptions may occur due to technical issues, maintenance work, or unforeseen circumstances. 88hf is not liable for lost gaming opportunities or indirect losses arising from such situations.

11.2 Third-Party Services

Third-party services are used for payment processing and game delivery. 88hf is not directly liable for issues caused by disruptions to these third-party services.

11.3 User Responsibility

The user is solely responsible for their own gaming activities and financial decisions. Gaming is a risky activity — you should never bet more than you can afford.

11.4 Dispute Resolution

If you have any dispute or complaint, please first contact our support team at [email protected] or via 24/7 live chat. We will investigate all complaints fairly and respond within a reasonable time.

12

Changes to Terms

88hf reserves the right to change, amend, or update these terms and conditions at any time. The updated date will be noted on this page after any changes.

For significant changes, we will attempt to send a notification to your registered email. However, if you continue to use the platform after any changes, the new terms and conditions will automatically be considered accepted. We therefore recommend reviewing this page regularly.

12.1 Entire Agreement

These terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between 88hf and the user. Any prior oral or written understandings are replaced by this agreement.

12.2 Severability

If any provision of these terms is found to be invalid, the remaining provisions will remain fully in effect.

Have questions? We're here to help

If you have any questions about the terms, our 24/7 support team is always by your side.